Privacy Policy

Last Updated: September 12, 2025

Introduction

TEAFUU ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Place an order
  • Subscribe to our newsletter
  • Contact our customer service
  • Participate in promotions or surveys

This information may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Referring website

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill your orders
  • Create and manage your account
  • Send you order confirmations and updates
  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Analyze usage patterns and trends
  • Protect against fraud and unauthorized transactions

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device when you visit our website.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may not function properly.

Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, shipping, and marketing.
  • Business Partners: With your consent, we may share your information with our business partners to offer you certain products or services.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing of your personal information
  • Data portability
  • Objection to processing of your personal information
  • Withdrawal of consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

GDPR Compliance

For users in the European Union (EU), we comply with the General Data Protection Regulation (GDPR). This means:

  • Legal Basis for Processing: We only process your personal data when we have a lawful basis to do so, such as your consent, contract fulfillment, legal obligation, vital interests, public task, or legitimate interests.
  • Data Protection Officer: We have appointed a Data Protection Officer who can be contacted at dpo@teafuu.com for any GDPR-related inquiries.
  • Cross-Border Transfers: When we transfer your data outside the EU, we ensure appropriate safeguards are in place through standard contractual clauses or other approved mechanisms.
  • Data Breach Notification: In the event of a data breach affecting your personal data, we will notify the relevant supervisory authority within 72 hours and inform affected users without undue delay.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@teafuu.com
Address: Valkhof, Amsterdam, Netherlands